Are you a seasoned Operations Manager ready to drive efficiency and scalability within a high-growth SaaS company? We’re seeking an experienced professional who thrives in fast-paced environments and can lead cross-functional teams to deliver exceptional results.

About the Role:

As the Operations Manager, you’ll oversee the smooth execution of projects across design, analytics, and engineering teams. You’ll juggle priorities, manage project lifecycles, and ensure that new initiatives are delivered on time and meet all requirements. Reporting to the CEO, you’ll lead a Project Coordinator and Head of the Performance Team, while also implementing strategies to support rapid company growth.

Key Responsibilities:

• Workload Prioritization: Streamline and prioritize workloads across various teams to ensure timely project completion.
• Project Management: Own the entire project lifecycle, from initiation to delivery, ensuring projects stay on track.
• Process Optimization: Identify areas for process improvements to enhance efficiency and scalability across all departments.
• Cross-Functional Collaboration: Drive effective communication and collaboration among design, analytics, and engineering teams.
• Resource Allocation: Ensure project requirements are well understood and that resources are properly allocated.
• Performance Monitoring: Establish KPIs to track progress and success, making adjustments as needed.
• Stakeholder Management: Serve as the primary contact for stakeholders, keeping them updated on project milestones.
• Leadership: Guide and mentor the Project Coordinator and Performance Team to maximize their impact.

What You Bring:

• Experience: 8+ years in a similar role, with a proven track record of scaling SaaS companies or agencies.
• Education: A Bachelor’s degree in Business, Operations, or a related field (MBA preferred).
• Project Management: Strong background in managing complex projects with tight deadlines.
• Analytical Skills: Ability to analyze web data and performance metrics to inform decision-making.
• Technical Know-How: Familiarity with SaaS technologies, A/B testing, conversion rate optimization, and front-end development.
• Leadership: Demonstrated leadership in managing cross-functional teams.
• Communication: Exceptional communication skills, capable of presenting complex ideas clearly.
• Problem-Solving: Proactive in addressing challenges with a solution-oriented mindset.
• Adaptability: Able to excel in a dynamic, fast-moving environment, managing multiple priorities with ease.

Why You’ll Love It:

• Impact: Be a key player in driving our company’s success and growth.
• Innovation: Work with cutting-edge technologies in a forward-thinking environment.
• Culture: Join a supportive, collaborative team that thrives on creativity and innovation.
• Growth: Take advantage of opportunities for professional growth and career advancement.

If you’re an experienced operations professional ready to make an impact, we’d love to hear from you. Apply now and be part of a team that’s shaping the future of SaaS innovation.