I’m hiring for a global fintech in the financial services space that has quietly built something serious.
They’ve developed their own modern payment orchestration platform.
API-first. Modular. Built properly.
Now they need someone to turn it into a commercial engine.
This is not a “Head of Payments Ops” role.
This is a build mandate.
If you think about payments as margin, routing logic, FX optimisation and product strategy — not just uptime and reconciliations — this will interest you.
The Brief
Our client operates across multiple regulated financial services verticals globally. They’ve internalised a critical layer of their payments stack and are ready for the next step.
The mandate is clear:
Phase 1 – Optimise
• Stress test the orchestration architecture
• Improve approval rates through intelligent routing
• Reduce processing costs and FX leakage
• Expand and diversify PSP and acquirer relationships
• Build performance reporting discipline
Phase 2 – Productise
• Formalise payments as a standalone internal business unit
• Implement SLAs and internal transfer pricing
• Own the payments P&L
• Align product, compliance and engineering
• Create structure, accountability and commercial metrics
Phase 3 – Commercialise
• Define a payments-as-a-service proposition
• Build pricing strategy and unit economics
• Identify external merchant opportunities
• Scale the platform into a revenue stream
If you only talk optimisation, you’re an operator.
If you jump straight to external sales, you’re a dreamer.
They’re looking for someone who understands sequencing.
What They’re Really Hiring For
• 8+ years in payments leadership
• Strong PSP and acquirer network across regions
• Deep experience in regulated or complex merchant environments
• Commercial thinker comfortable owning or influencing a P&L
• Technically fluent in orchestration logic, API architecture and PCI environments
• Builder mindset
This is a strategic growth role with direct executive access.
There’s autonomy.
There’s mandate.
And there’s genuine commercial upside.
If you’ve ever looked at a payments stack and thought, “This should be its own business,” this is that opportunity.
If it sounds like you, or someone in your network, let’s talk confidentially.