Last updated: 1 May 2026

Big Wave Digital Pty Ltd (ABN 87 139 587 910) (“Big Wave Digital”, “we”, “us”, “our”) is a specialist technology recruitment agency based in Sydney, Australia. We are committed to protecting the privacy of candidates, clients, website visitors and email subscribers.

This Privacy Policy explains how we collect, use, store, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and the Spam Act 2003 (Cth).

1. Who we are

Big Wave Digital Pty Ltd
ABN: 87 139 587 910
Address: Arden Street, Clovelly NSW 2031, Australia
Email: info@bigwavedigital.com.au
Website: bigwavedigital.com.au

2. What personal information we collect

2.1 Candidates

When you register with us, apply for a role or are referred to us, we may collect:

Full name, contact details (email, phone, address)
Resume, cover letter, work history and qualifications
Education and professional certifications
Right-to-work status and visa information
Identity verification documents (where required for a role)
Salary expectations and current remuneration
Referee details and reference check results
Background, police or credit checks (where role-relevant and with your consent)
Sensitive information such as health, disability or criminal history (only where directly relevant to a role and with your consent)
Notes from interviews and conversations with you

2.2 Clients

Business name, ABN and trading details
Contact name, position, email and phone number
Role briefs, hiring requirements and team information
Billing and account details

2.3 Website visitors

IP address, browser type, device information and operating system
Pages visited, time on site, referring URLs
Cookies and analytics data
Information you submit through enquiry or contact forms

2.4 Email subscribers (EDMs)

Name and email address
Areas of interest (job alerts, market updates, candidate or client news)
Email engagement data such as opens and link clicks

3. How we collect personal information

We collect personal information directly from you wherever practical, including when you:

Submit a CV, register on our website or apply for a role
Contact us by phone, email or in person
Subscribe to our mailing list or job alerts
Engage us as a client to fill a role
Visit our website (cookies and analytics)

We may also collect information from third parties, including LinkedIn, job boards, your nominated referees, professional networks, background-check providers and trusted referrers. Where we collect information about you from a third party, we will take reasonable steps to ensure you are made aware of this collection.

4. How we use personal information

We use personal information to:

Match candidates to suitable roles and present them to clients
Conduct reference, background and identity checks
Provide recruitment, talent advisory and contractor management services
Communicate with you about opportunities, applications and our services
Send job alerts, market insights and EDMs (where you have consented or where there is an existing business relationship)
Maintain our internal systems, records and CRM
Meet our legal, regulatory and contractual obligations
Improve our website, services and candidate or client experience

5. Email marketing and EDMs

We send electronic direct mail (“EDMs”) in accordance with the Spam Act 2003 (Cth). This includes job alerts, market updates, newsletters and communications relevant to your role as a candidate or client.

You will only receive EDMs from us where:

You have given us your express consent (for example, by subscribing or registering with us); or
You have an existing business relationship with us where the communication is reasonably expected.

Every EDM we send identifies Big Wave Digital as the sender, includes our contact details and provides a functional unsubscribe link. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at info@bigwavedigital.com.au. We will action unsubscribe requests promptly.

We do not sell, rent or trade our email lists with any third party.

6. Who we disclose personal information to

We may disclose your personal information to:

Prospective employers (clients) for the purpose of presenting you for a role, with your consent
Referees you have nominated, to verify references
Background, identity, police and credit-check providers, with your consent
Our IT, CRM, email marketing, hosting and professional service providers, who are bound by confidentiality obligations
Government, regulatory or law enforcement bodies where required or authorised by law

We will not disclose your personal information to any other party without your consent, unless required by law.

7. Storage and overseas disclosure

Personal information collected by Big Wave Digital is stored in Australia. We do not disclose personal information to overseas recipients.

If this position changes in future (for example, if we engage an overseas service provider), we will update this Privacy Policy and take reasonable steps to ensure any overseas recipient handles your information in accordance with the Australian Privacy Principles.

8. Data security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These steps include:

Access controls and authentication on our systems
Encryption of data in transit
Secure storage of physical and electronic records
Confidentiality obligations on staff and contractors
Regular review of our security practices

While we take security seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Data retention

We retain candidate and client information for as long as it is needed to provide our recruitment services and to meet our legal and contractual obligations. Where information is no longer required, we will take reasonable steps to securely destroy or de-identify it.

10. Cookies and website analytics

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use the site and improve our services. Most browsers allow you to refuse or delete cookies through your browser settings. Please note that disabling cookies may affect website functionality.

We may use analytics tools to help us understand visitor behaviour. These tools collect non-identifying information such as pages visited, time on site and referring URLs.

11. Your rights

Under the Australian Privacy Principles, you have the right to:

Request access to the personal information we hold about you
Request correction of personal information that is inaccurate, out of date, incomplete or misleading
Request that we delete your personal information, where we are not required to retain it
Withdraw consent or opt out of marketing communications at any time
Make a complaint about how we have handled your personal information

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable period, and within 30 days where practicable.

12. Complaints

If you have a complaint about how we have handled your personal information, please contact us in writing at info@bigwavedigital.com.au. We will acknowledge your complaint promptly and aim to respond within 30 days.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992
Mail: GPO Box 5288, Sydney NSW 2001

13. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on our website, and the “Last updated” date at the top will reflect the most recent revision.

14. Contact us

For any questions about this Privacy Policy or how we handle your personal information, please contact:

Big Wave Digital Pty Ltd
ABN: 87 139 587 910
Arden Street, Clovelly NSW 2031, Australia
Email: info@bigwavedigital.com.au